Methods and Requirements



Training isn’t just important, it is vital to a company to ensure that the maximum efficiency of the system is achieved

Be it daily user, system manager or IT operations – knowing what the system can do and how to implement it is key to success

AO UK implements training via the following methods that are blended to your company needs

  • On job learning and hand holding
  • Mentoring and train the trainer 
  • In house training
  • Online conferencing
  • Bespoke group training using your system
  • Home study and individual study aids

360-degree training
As part of the AO UK service, we ensure that staff are trained in the skills that they will require on a day to day basis. They will also gain a deep understanding of the whole business and the impact of change and processes that their domain has on other departments and staff.

Tools and Aids
Bespoke training is a key factor, hence the preference to deliver packages of tailored training can be offered in groups of 1 to 1. Furthermore, AO UK supplies online manuals and video tutorials to assist users with either their own training or as a reminder of functions available.

The importance of training your employees – both new and experienced – really cannot be overemphasized.


But what does training mean to your organisation?

As part of the discovery phase of implementing a system - AO will suggest who, what, when and how training will be achieved.We know employees attending training sessions also miss out on work time which may interfere with other projects or daily workload hence this is a prime factor in our suggestions.

Improved employee performance

Any employee who receives the required training can perform their role more efficiently. Using the system in a coordinated fashion alongside co-workers ensures consistency and overall ownership of the data.

Improved satisfaction and morale amongst staff

Employees will gain access to training that they wouldn’t have otherwise been aware of and will develop skills they need to feel more confident in their jobs.

Overcoming weaknesses

Most employees will have some weaknesses in their daily skills. Ensuring that they are trained in the system correctly allows you to strengthen those skills that each employee needs to improve and maintains a consistent and uniform level of knowledge amongst staff. This helps reduce any weak links within the company and those who rely heavily on others to complete basic work tasks. Providing the necessary training creates an overall knowledgeable staff with employees who can take over for one another as needed, work on teams or work independently without constant help and supervision from others.


AO UKs proven training methods ensure that employees have a consistent experience and background knowledge. The consistency is particularly relevant for the company’s basic policies and procedures. All employees need to be aware of the expectations and procedures within the company.

Increase productivity and maintain standards

Productivity increases when a company fully implements AO UKs training courses and services. Increased efficiency in processes will ensure project success. Furthermore, training includes the understanding of market place standards that exist.

Increased innovation in new strategies and direction

Ongoing training, upskilling and market awareness will encourage creativity. New ideas will be formed within your teams as a direct result of training and understanding the possibilities.

Reduced employee turnover

Staff will feel more valued if they are invested in and therefore, less likely to move to competitors. Training is seen as an additional company benefit and investment into the staff member. Recruitment costs, therefore, go down due to staff retention.

Company reputation and profile

Ensuring staff are trained correctly in the AO UK System and utilising the system fully ensures your brand is thought as having a growing strategy and makes your company a prime consideration for graduates and mid-career changes. Training also makes a company more attractive to potential new recruits who seek to improve their skills and the opportunities associated with those new skills.

Blending your training

Blended Learning is an effective combination of online learning and classroom learning. Locations, timing and availability demand that different methods are applied so that staff can learn at their own pace.

Targeted Training

AO UK will also ensure that training is targeted to the staff requirement hence ensuring that skills are enhanced and that confusion does not arise. This also ensures that any training provided is delivered with the maximum effect.

Refreshing and maintaining

Staff forget or fall into bad practices quickly which is at the detriment of your business. Therefore refresher courses and sessions focusing on changes both within the system and your business can be arranged.

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